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At Oxford Investigation Service we pride ourselves on delivering excellence. The team is committed to achieving the best result possible for our partners.
Don't take our word for it, see what some of our partners had to say....
“Oxford City Council have been providing our Fraud Investigations service since February 2017. We have been very impressed with the level of knowledge and expertise provided by the team who were extremely proactive right from when they walked in the door. We are seeing excellent results from the work that they have undertaken in areas such as Housing, Council Tax, Council Tax Reduction and Business Rates.”
“Oxfordshire County Council’s approach to counter-fraud is managed through the Internal Audit Service, however is limited due to resources and skills available. Since November 2015 we have worked collaboratively with the Oxford City Council Investigation team to develop both our proactive and reactive fraud work and to provide comprehensive coverage of fraud risk. This is a developing arrangement and has been very successful. In particular the Oxford City Council Investigation Team has provided excellent support to our team by undertaking several reactive fraud investigations on our behalf. This has demonstrated clear benefits of having properly trained and skilled investigators. They have undertaken each investigation in an efficient, timely and comprehensive way with very successful outcomes. I am very keen to continue working with the team to develop a sustainable approach to counter-fraud across the County Council’s activity, underpinning the Council’s policy of zero tolerance to fraud.”
"Since 2014, South Oxfordshire and Vale of White Horse District Council have been using the Oxford Investigation Service for the provision of proactive and reactive fraud prevention, detection and investigation work. The service received is professional, efficient and represents excellent value for money. We have enjoyed a mix of outcomes from using the service, including cautions, financial penalties and prosecutions. The Oxford Investigation Service has identified significant financial returns for the councils and has also contributed to preventing significant ongoing fraud losses, which is good news for the councils, its Council Tax payers and the public purse."
“In August 2017, we commissioned the Oxford Investigation Service to undertake an empty homes review using their advanced data matching technology. Through the provision of a fully managed service, their efforts delivered additional New Homes Bonus subsidy valued at over £600k over 4 years for Reading Borough Council, representing a significant return on investment. This is the first time we have worked together in this way and the outcomes were far better than had been estimated”
“In September 2017 we approached Oxford Investigation Service to undertake a review of how the Association approaches Tenancy Fraud, with a focus on subletting. As a result we received a comprehensive report on our Tenancy Fraud processes that we can now use to reassure our residents that the Association is dealing with Tenancy Fraud robustly. The service we received was completed to a very high standard ahead of schedule and under budget. We are very satisfied with the result.”